I ended up at a check-in desk and after checking in my bag, a British Airways staff member handed me a boarding pass.

A passenger on British Airways was prevented from boarding their flight over a common passport error that meant they had to ...

People who are planning on going on holiday are being urged to double-check their passports before arriving at the airport ...

The family were turned away at the gate over concerns that marks on the baby could be due to his peanut allergy ...

A family was stopped from boarding their British Airways flight after staff became suspicious of insect bites on their baby's ...

Grenada’s award-winning Spice Island Beach Resort has earned yet another prestigious honor, receiving a British Airways ...

A British Airways spokesperson told The Independent: “We take the safety and well-being of our customers very seriously and do everything we can to support them when issues like this arise.

Jonathan Arthur, 34, and wife Xun Sun, 35, were flying from Shanghai Pudong Airport to London Heathrow for a family wedding ...