The proposed settlement with Greystar was filed Tuesday and still needs final approval from the federal judge overseeing the ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud while dramatically increasing call volumes and operational strain," says ...

Agencies can apply artificial intelligence more strategically by unifying Contact Center as a Service solutions and customer ...

Paysign, Inc. (NASDAQ: PAYS), a leading provider of patient affordability programs, donor compensation solutions, engagement and management software platforms and integrated payment processing for the ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

While many providers sell WFM as a costly and complex add-on, 8x8 includes it as a standard capability of its contact center solution - introducing a step change in simplicity. With streamlined, ...

PUNE, India, Oct. 30, 2025 /PRNewswire/ -- A new, in-depth analysis by DC Market Insights projects a significant expansion for the Global Data Center Infrastructure Management (DCIM) Market. The ...