The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

CityFibre said around 70% of the households that changed broadband supplier where its network was available had ​switched to its services in recent months, with take-up boosted by ‌Sky offering some ...

Tech Mahindra has won a $500 million-plus, five-year deal from Telefónica O2—its biggest-ever contract in Europe—bolstering ...

From today (Friday, January 9), every Virgin Media TV customer will gain free access to Premier Spots Rugby, the UK's only ...

From today (Friday, January 9), every Virgin Media TV customer will gain free access to Premier Spots Rugby, the UK's only dedicated 24/7 rugby channel. The channel has the most comprehensive club ...

Broadband customers will face similar challenges with several of the UK’s largest providers now applying a fixed £4 monthly ...

A number of providers will start applying a fixed annual price increase of £4 per month for new and renewed broadband ...

With overbuild mounting and losses piling, analysts say more consolidation across the UK fibre market is inevitable in 2026.

Millions of UK households are facing telco price rises up to four times the rate of inflation this April, as the industry ...