You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Kathleen Elkins Every time Kathleen publishes a story, you’ll get an alert straight to your ...
The platform decision that looks obvious on launch day almost always looks different 18 months later. SaaS wins on speed. Custom wins on control. Marketplaces ...
Customer journeys are fragmenting and ecommerce strategies are built for the version that's already leaving. Here's what's changing in 2026, and why clarity ...
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