EBay shares sellers’ information with bidders. — -- EBay is the online marketplace for 25 million sellers, but did you know that when you signed up you gave the company permission to disclose ...

eBay can be an ideal platform for buying and selling items, but things don’t always go smoothly. Perhaps you need to cancel a purchase, you’re having trouble tracking an order, or a seller shipped the ...

The eBay Resolution Center is an online interface to help buyers and sellers report and resolve conflicts, such as not receiving an item and not receiving payment for an item. The system is used as a ...

The best way to contact eBay's customer service team is through their online help center. If you've been the victim of an eBay scam, you can call their fraud assistance team at 1-866-961-9253. eBay's ...

eBay is quietly canceling a much-used e-mail address, which has some members worried. Next month, the online auction giant will close its direct e-mail link to SafeHarbor, its department that responds ...

eBay has begun testing a new instant-messaging-based customer support feature. The feature, which eBay will test for the next eight weeks, enables people to chat with customer service representatives ...

You can track an eBay order and follow along as your purchase makes its way to you, as long as the seller has provided tracking information. eBay shippers are not required to offer tracking ...

Now that you’ve found a bargain or won an auction on eBay, you probably wonder how long you have to wait before getting your hands on your item. eBay will usually send this info by email, but you can ...