Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

The cruise company is making changes that will put greater emphasis on how much its guests spend, rather than how many days ...

The retailer’s dual loyalty programs focus on driving frequency by meeting customers' needs at every stage of their journey.

Stingier loyalty programs are generating more revenue.

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty ...

Carnival Cruise Line probably did not expect the level of anger its new loyalty program caused with its passengers. The ...

Only 20% of consumers actively use more than three loyalty programs, proving most programs struggle to stay relevant, ...

The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests ...

The U.S. spy chief, who built her political identity opposing military intervention, is falling in line after the bombing of ...

Carnival has released another letter in an unsuccessful attempt to lessen the backlash to their new loyalty Rewards Program.