Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...

BATON ROUGE, La. (WAFB) - Holiday shoppers struggling with gift ideas could find relief through artificial intelligence tools that help identify presents based on limited information about recipients.

This is read by an automated voice. Please report any issues or inconsistencies here. AI-generated podcasts are flooding the market, with studios producing hundreds of thousands of episodes that sound ...

On Tuesday, Defense Secretary Pete Hegseth unveiled his department’s new AI chatbot for military personnel, GenAI.mil. Almost immediately, the bot called a “hypothetical” situation where the ...

Driving and unsure of what route to take? Grok may now be able to help. As part of their 2025 holiday update, Tesla announced that Elon Musk’s AI chatbot Grok—Musk’s stab at LLMs—will now be able to ...

Reddit is considered one of the most human spaces left on the internet, but mods and users are overwhelmed with slop posts in the most popular subreddits. These are examples that spring to mind for ...

Experts are sounding the alarm over YouTube’s deepfake detection tool — a new safety feature that could allow Google to train its own AI bots with creators’ faces, according to a report. The tool ...

As states strive to curb health insurers' use of artificial intelligence, patients and doctors are arming themselves with AI tools to fight claims denials, prior authorizations and soaring medical ...

I tried shopping with AI and almost got the wrong smartwatch. I tried shopping with AI and almost got the wrong smartwatch. is a news writer covering all things consumer tech. Stevie started out at ...

Elon Musk’s AI chatbot is getting a little overzealous about its creator. Social media users quickly learned this week that Grok had been updated to exclusively broadcast niceties about the potential ...

Hamza is a gaming enthusiast and a Writing Specialist from Pakistan. A firm believer in Keyboard/Mouse supremacy, he will play Tekken with WASD if you let him. He has been writing about games since ...

Last week, Amazon and Perplexity had a major falling out when the e-commerce giant sent a sharply worded legal demand letter to the AI company, demanding changes in the way Perplexity’s shopping agent ...