Turn your garden center staff into brand advocates. Learn the high-ROI strategy to boost customer trust, authenticity and ...

I have some bad news for the Stanley Cup girlies. Yes, you, who spent thousands of dollars and got into brawls at Target over ...

So when Sonos’s CEO shows up on Threads, it’s not a stunt. It isn’t even about the individual customer he’s responding to.

Starbucks Coffee Company, the beloved coffee chain enjoyed globally, attracts attention with their annual, limited-edition ...

The workers were on the job at Great Savings on Jamaica Avenue on Saturday when they got into an argument with the suspect ...

I've always used that instance as a reminder, even outside of serving/bartending days, that sometimes you can do exactly what is asked of you and people can still be upset. Turned that into a lesson ...

Anyone who has ever worked stressful retail jobs can assure you, no, the customer is most certainly not always right. The ...

MINNEAPOLIS — Target Corp. is launching a new store‑floor initiative obligating employees to smile, make eye contact and greet customers when they approach, according to internal guidance the company ...

As seen time and time again, some people have a hard time telling the difference between store employees and regular shoppers. One late-night customer took that confusion to a whole new level when he ...

Angry customer shot by McDonald's employee after argument An angry McDonald's customer was shot by an employee inside the store during an altercation after they were denied service in the drive-thru.