Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The most substantial carbon reductions from CCaaS adoption come from enabling remote and distributed workforce models. Many ...

Nvidia management expects to benefit from the huge $3-4 trillion in AI infrastructure spending over the next five years.

SoundHound AI is growing rapidly, but there is at least one good reason for investors to be cautious about its stock.

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

OnviSource has announced a strategic partnership with SpitFire to integrate its OmVista Agentic AI platform and Business Analytics Service into SpitFire's outbound communication solutions, aiming to ...

Revenue Guidance -- Management reiterated full-year fiscal 2025 revenue guidance of $26 million to $30 million and set Q4 ...

In a world where every brand has access to the same technology, your competitive advantage isn’t the tool. It’s the person ...

The 54 winning counties in this year’s survey are incorporating community feedback into their plans, ensuring responsible AI use, maturing their data programs and navigating challenges without ...

Voiso, a global provider of AI-powered contact center software, has shared new insights into its people strategy, emphasizing the company’s commitment to transparent, data-informed, and human-centered ...