The fight over NASA's Goddard Space Flight Center trudges on, as lawmakers on Capitol Hill call for a formal investigation ...

The most substantial carbon reductions from CCaaS adoption come from enabling remote and distributed workforce models. Many ...

Marvell leads full-stack infrastructure semis with AI and cloud growth, custom wins, hyperscaler ties and strong value ...

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...

Voice AI agents for appointment-scheduling calls can represent a great opportunity to optimize the bottom line while not ...

Reskilling and giving AI the boring work are two approaches banks take to making agentic AI palatable to workers who may fear ...

The agentic AI answers questions while understanding intent, connecting context and solving problems end-to-end, effectively ...

Company Reaffirms New Product Programs, Expanded Call Center Capacity, and Sprint to 1,500 Stores to Accelerate Revenue Growth. LAS VEGAS, NEVADA / ACCESS Newswire / November 17, 2025 / GPO Plus, Inc.

Founded in 2018 by former Amazon engineers, Spiral uses AI to automatically detect and categorize issues raised across phone ...

The oldest brewery school in the United States said it would be relocating to Montreal, citing operational costs, industry ...

Powerful artificial intelligence agents are game changers for businesses that want to cost-effectively step up customer ...

Artificial intelligence helps state and local agencies deliver always-on citizen service, streamline operations and generate ...