Amber Lise is trapped in an eight-week ordeal with Best Buy over a malfunctioning microwave oven. Best Buy repeatedly denies ...

CR's interactive tool leverages product costs, depreciation rates, and survey data to help you make the right choice. Plus, expert advice on what to do once you’ve decided. When it comes to outfitting ...

Think your microwave issues are harmless? Some signs can point to serious risks. Here are the early warning signals you ...

When an appliance breaks, do you shell out for a costly repair, or spend even more on a replacement? Here's a good rule of ...

Conventional wisdom says to skip extended warranties, including the appliance repair programs offered by CenterPoint (Home Service Plus) and Xcel (HomeSmart). Generally, they don't pay for themselves.

Microwave oven design and manufacturing have been optimized to the point where the once-expensive appliances are now nearly disposable. Despite the economics, though, some people can’t resist fixing ...

Warranties.Homes today announced the launch of its consumer platform designed to help households understand appliance coverage options and the costs associated with common repairs. As part of the ...