The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Minneapolis 311 and the Service Centers are closed for a one-day training to improve the customer service experience.

Someone invariably asks me, “so what are you doing the rest of your day?” I find that to be very intrusive from someone I don ...

Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up to 150 more early next year after ...

Episode airing Saturday, November 23 at 5:30 p.m. EST features Samsung Electronics America, Bradford Custom Homes and ...

Hampton Roads can model how inclusive access strengthens not only classrooms and workplaces, but entire communities, author ...

The aviation industry’s most prestigious awards have been announced, revealing which airlines consistently deliver ...

TLC Plumbing Heating Cooling Electrical, an Albuquerque-based service provider operating since 1987, is reporting a continued pattern of positive customer feedback across its plumbing, heating, ...

Looking for better service and a friendlier dining experience? Try these thoughtful gestures and helpful habits to elevate your future restaurant visits.

By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...