ServiceNow is used by thousands of enterprises to automate their internal processes, but says several customers had data accessed because of a security bug.

ServiceNow is informing customers that it has patched a vulnerability that appears to have been exploited by attackers.

ServiceNow is warning about a security incident after attackers exploited an unauthenticated access flaw through a vulnerable ...

Public sector leaders no longer struggle to understand what AI can do; that phase of the conversation is largely over. Today, ...

ChatGPT was so yesterday. Agentic AI will be the next game changer as companies begin to unleash digital workers.

ServiceNow (NYSE:NOW) expanded its partnership with Everbridge's xMatters platform, integrating AI-driven digital operations ...

If you’re trying to choose the right Enterprise Legal Management (ELM) software in 2026, you’re not alone. Legal teams everywhere ...

Enterprise software has long operated on a relatively stable hierarchy of power: The companies that owned the interface largely owned the customer relationship. Employees moved through dashboards, ...

Ricky oversees and leads the editorial team for BizTech magazine. He's a writer, technology enthusiast, superhero lover and eternally curious. While many thought leaders, policy makers and tech ...

Using AI chatbots for even just 10 minutes may have a shockingly negative impact on people’s ability to think and problem-solve, according to a new study from researchers at Carnegie Mellon, MIT, ...

ServiceNow AI specialists on Microsoft Agent 365 Marketplace will bring the company’s Autonomous Workforce to the tools employees use daily Governing AI agents is critical, now more than ever, as ...

ServiceNow CEO Bill McDermott said it is using AI to boost productivity and expects to hold overall headcount flat even as the company integrates acquisitions. The enterprise software maker reporter ...