Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

Ali Ghodsi, CEO of Databricks, said people underestimate how difficult it is to fully automate tasks and take humans out of the loop.

Klarna has partnered AI-powered gifting platform Nift to deliver personally tailored gifts to shoppers to boost customer loyalty.

I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

New listings in the U.S. have bounced back sharply in recent weeks, with some eye-popping debuts stoking hopes of a sustained ...

The CEO of layaway startup Klarna is claiming that AI is coming for your white-collar jobs — even though such a project ...

Klarna has partnered with the Nift gifting platform, offering Klarna users a choice of gifts at key points in the purchase ...

Multiverse Computing, the global leader in quantum-inspired AI model compression, has developed CompactifAI, a compression technology capable of reducing the size of LLMs (Large Language Models) by up ...

You can ‘call’ an AI version of Klarna CEO Sebastian Siemiatkowski to provide feedback to the company. Klarna CEO Sebastian ...