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Klarna’s AI replaced 700 workers — Now the fintech CEO wants humans back after $40B fall
Klarna CEO Sebastian Siemiatkowski admitted the company’s AI-heavy approach to customer service went too far, leading to a ...
After firing 700 employees for AI, Swedish company admits their mistake and plans to rehire humans. What happened?
Swedish fintech company Klarna is reversing its decision to replace human employees with AI after facing declining service ...
Benzinga on MSN1h
After Firing 700 Humans For AI, Klarna Now Wants Them Back—'Tons Of Klarna Users Would Enjoy Working For Us,' Says CEO
Klarna is backpedaling after cutting hundreds of human jobs and replacing them with artificial intelligence. The Swedish buy-now-pay-later company now says real people are essential to customer ...
Two Years After Job Cuts, Swedish Firm To Rehire Humans As AI Falls Short On Quality
The Swedish fintech company, Klarna, had made headlines two years ago when it reduced its workforce in favour of AI ...
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Swedish Company That Fired Human Workers For AI Two Years Ago Now Wants Them Back
Klarna, a company providing buy now, pay later loans, stopped hiring altogether in 2023 as it ramped up AI use among its ...
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Guy Sebastian's feeling towards religion changed due to gay friend's fear towards church
Singer and winner of the first Australia Idol Guy Sebastian has spoken out about his changing view towards religion, attributing the change to a childhood friend's fear towards the church when he came ...