Market Research Intellect expects the healthcare CRM market to reach $27.6 billion by 2033 with as strong CAGR of 12.2 percent.

In a discussion for this week's Taking the Lid Off AI segment for CRM Playaz, framed by Nvidia's 'triple transformation' of computing, Dr. Michael Wu, Brent Leary, and Paul Greenberg explore the ...

"Think of this as ICANN for agents," Sheikh said. "Just as domain registration brought order and trust to websites, Fetch Business brings verified identity to the agentic web. When you see ...

Mitel CX 2.0 unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty ...

Amendments create chaos: Upgrades, credits, or backdating aren't tracked in your system. A customer upgrades mid-contract but the billing system never updates, so next month's invoice shows old ...

The UJET deal with Spiral adds foundational building blocks for conversational AI, predictive analytics, and business intelligence.

New capabilities across the 8x8 Platform for CX help teams resolve issues on first contact, streamline follow-ups, and work more efficiently.

"Our collaboration with Microsoft brings the best of Microsoft Foundry and enterprise-grade data management together," said Krish Vitaldevara, chief product officer of Informatica, in a statement. "By ...

Smarsh, a digital communications data and intelligence company, is partnering with Google to capture and archive rich communication services (RCS) messages for regulated organizations.

When a brand has established trust in its market, potential buyers have already developed a level of familiarity with them, before a buying motion even begins.

With MetadataONE, B2B marketers can now go from prompts to pipeline in a single platform powered by dozens of autonomous artificial intelligence agents that analyze data, generate creative, build and ...

Bombora, a B2B data pioneer, has expanded itsintegration with StackAdapt, an advertising and marketing technology company, to give B2B marketers direct access to Bombora's B2B digital audiences to ...