Two thirds of all respondents say companies should be required to disclose AI during the hiring process, but 82% of those ...

Because both companies have integrated their AI agent orchestration and governance capabilities, the joint ...

Five9 held its annual CX Summit, in Nashville, TN, this week. The 1,500+ customers, prospects, and partners convened to hear ...

At the Wells Fargo TMT Summit, RingCentral CFO Vaibhav Agarwal laid out clear case for AI-powered receptionists.

This following Q&A with Gowtham Sampath, Assistant Director and Principal Analyst at ISG, provides more detail on what data ...

People cite careless and malicious activity from users and AI as the biggest risks in data loss. Respondents on a Proofpoint ...

As Microsoft holds its annual Ignite enterprise user conference in San Francisco, I thought it would be a good time to look ...

A recent study from Zapier found that while nearly every enterprise has brought AI onboard, only half report seeing ...

AI is great for collecting and summarizing data – but the human workforce still needs to be expert in what the data contains and what it means.

The main cause of data loss is the end users: 58% of respondents said users were responsible for data loss incidents, while ...

Define what needs fixing before choosing AI solutions, ensuring technology serves specific business needs rather than trends.

Comms channel and software tool proliferation can damage productivity. Reducing that friction can improve employee and ...