When organizations aim to conquer the complexity of today’s market, they turn to Forrester. Sixty-one of the Fortune 100 trust us to provide strategic clarity, operational alignment, and innovative solutions …

Forrester 拥有200多位分析师、高级数据研究员和顾问，为客户提供全方位服务。 Forrester 的客户主要来自银行、保险、财富管理、零售、公用事业、政府及高新科技等行业。

Forrester analysts use briefings to learn about changes in markets, providers, and services. To increase their understanding of your business, the analyst will ask you clarifying questions.

简介 Forrester 作为全球最具影响力的独立研究咨询公司之一，提供与中国市场相关的研究洞察、市场趋势和最佳实践，例如：中国客户体验趋势、科技厂商在中国的本土化策略、中国科技市场展望等。

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Guide to learn how to leverage new or existing journey maps to spur investment and interest in CX, as well as boost performance.

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Forrester’s CX Index™ 2019 results reveal that more brands are inching forward along their CX transformation journey. But these are early days yet, and most firms are stagnant.

Download Forrester’s 2024 Predictions guide to see why progress will be driven by exploration — and 14 other global predictions on AI, privacy, B2B buyers, hybrid work, and more.

Forrester预测2021年，亚太地区将在欧美之前率先走出疫情，企业将在技术驱动的体验、运营、产品和生态系统方向加倍投入实践。 立即下载指南，了解未来一年值得亚太商业和技术领导者关注的市场趋势。