Baltimore's troubled 911 dispatch system to be focus of city council hearing | Haystack News
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We want to assure our community that we are committed to maintaining public safety despite the current technical issue with our computer aided dispatch (CAD). While we’re temporarily operating on self-dispatch, all calls for service are being promptly responded to and tracked manually by our deputies and dispatchers. We always train and prepare to overcome any issues that arise, even if that means falling back to basics by using pen and paper. We are thrilled with the job our employees are doing
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We want to assure our community that we are committed to maintaining public safety despite the current technical issue with our computer aided dispatch (CAD). While we’re temporarily operating on self-dispatch, all calls for service are being promptly responded to and tracked manually by our deputies and dispatchers. We always train and prepare to overcome any issues that arise, even if that means falling back to basics by using pen and paper. We are thrilled with the job our employees are doing
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🚨Eleshiea Goode, whose son Dontae Melton died after officers could not get a medic during a failure of the 911 computer-aided dispatch system, pleaded with city leaders to take action during emotional comments at a city council hearing Thursday night.“I am not here to villainize every officer. I am here because a system that fails at dispatch, fails at crisis response, and fails at basic human dignity is a system that will fail again,” Goode said. “And no family should ever have to stand where
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