Stuck in a boot loop? Sometimes there’s only one clean fix. This Microsoft Surface laptop came in locked in a BitLocker-protected boot loop — no way to reach the desktop. The customer did not have the recovery key. After confirming the best path forward, we: 🧹 Performed a clean Windows reload ⚙️ Installed all required Surface drivers 🔄 Completed system updates ✅ Verified stable boot and performance No guesswork. No shortcuts. Just a properly rebuilt system that’s ready to go. 💡 Reality check: