Net Promoter Score Excel-Formula

HOW TO CALCULATE NET PROMOTER SCORE IN EXCEL (NPS).

In this insightful YouTube video, we demystify the calculation of Net Promoter Score (NPS), a vital metric to measure customer satisfaction and loyalty. Learn step-by-step how to assess your customer base and categorize them into Promoters, Passives, and Detractors based on their feedback. Discover the simple yet effective formula to calculate ...

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